Shipping and returns
We ship worldwide. The estimated delivery times and shipping fees are based on your location. For an estimate of the shipping fees, add your desired products to the cart and fill in your postcode/country. The appropriate fee will be calculated.
International customers please note : all our shipments are sent DDU ( Delivery Duties Unpaid), customer in countries outside of the EU might be required to pay customs fees or duties when receiving their package. Certain countries also restrict the importation of seeds and plants. We do not know the regulations in your own country, please get in touch with your local customs office for information.
We send our products with the Dutch postal service (PostNL), you will be able to track and trace your shipment.
When the products you ordered are in stock these are the estimated delivery times:
* Shipping within The Netherlands: 1 – 3 business days
* Shipping within Europe: 3 – 6 business days
* World wide shipping: 6-14 business days
Shipping time is not within our control. We cannot be held responsible for delay and/or damages caused by the shipping company.
You will receive an email with a track and trace code as soon as the package is picked up from our location.
After purchasing products, you have the right to return the items within 14 days after delivery as long as the products have not been used and are in intact re-saleable condition.
If you wish to return the items, the products need to be returned with all accessories and in the original condition and packaging.
Return shipping costs are the responsibility of the customer. Refund of your payment will be done as soon as possible within 30 days after the reception and control of the items to confirm they are whole and undamaged.